Feature Ideas

User's will get an option to priotize what should SalesBlink schedule first? Should followups be scheduled only after initial emails are sent? Should followups go at the correct time (ex. 3 days) & new emails should be postponed?

If you need to get any event response with some data, like when you receive a reply to one of your emails and need a way to see who it is from and which inbox the reply was to, currently it seems you need to use some other middleware service. Also not just for emails you can set webhooks when your campaign is stalled, or completed, inbox disconnected, and more.

Connect with prospects on LinkedIn and send custom messages to maximise chances of response. LinkedIn is the clear leader for prospecting and lead generation for cold email campaigns.

Most comprehensive CRM should definitely have an integration for this.

Here's why it would be valuable and who would benefit from it: Benefits of Telephony and SMS Option: Increased Reach: Some recipients may not be as responsive to emails but might be more responsive to phone calls or text messages. Personalization: Telephony and SMS add a personal touch to outreach efforts, making it easier to establish a connection with prospects post-cold email connection. Higher Engagement: Phone calls and text messages have higher open and response rates compared to emails, increasing the chances of successful outreach. Multi-Channel Communication: Utilizing multiple channels like email, phone, and SMS diversifies communication strategies, improving overall outreach effectiveness. Who Would Benefit: Sales Teams: Sales representatives can engage with leads more effectively through phone calls and text messages, increasing the likelihood of converting prospects into customers. Marketing Teams: Marketing professionals can use telephony and SMS to follow up on email campaigns, conduct surveys, or promote events, enhancing customer engagement. How It Would Work: Integration: The SaaS tool would need to integrate with telephony and SMS services to enable users to make calls or send text messages directly from the platform. Contact Management: Users can import contact lists and segment them based on their communication channel preferences (email, phone, SMS). Automation: Automation features can be used to schedule calls or text messages at optimal times, track interactions, and follow up on leads systematically. Analytics: The tool should provide analytics on call and SMS performance metrics, such as response rates, call duration, and message delivery status. In summary, incorporating telephony and SMS options in a cold email outreach SaaS tool enhances communication capabilities, expands outreach opportunities, and improves overall engagement with prospects and customers.

Please add the possibility to translate things the customer is interacting with/or messages the customer receives. Like the default values of the booking form questions.

Upload a prospect list and receive a CSV file containing personalized email openers for each prospect. Currently BlinkGPT AI personalized emails are all sent to the outbox to be reviewed one by one. This takes a long time, especially as each email opens slowly. If we could bulk generate personalized one liners as email openers we could have another column in our lead lists and use it as a list personalization variable. Each one would use one credit.

Integrate SalesBlink with FreshSales and bring your leads from FreshSales to SalesBlink.

Let users create unique unsubscribe lists. So that specific unsubscribe list of emails can be removed from specific Outreach Sequences. Instead of the current way where a global unsubscribe list is used to remove email addresses from all sequences in a workspace.

Add the ability to use an external email verification API, Example from https://emailverifier.reoon.com/api-settings/ for email validation instead of using the default.

Currently, each workspace shares the total number of resources on our Salesblink account. It would be great it we could allocate X amount of email verifications to one workspace and Y amount to another, same with Blink GPT. Assignable limits for workspaces would be great.

Sometimes an email is forwarded by the receiver and then you get an email from a different email address and the sequence isn't stopped automatically for the initial contact. Please recognise when an cold email gets are reply from a different email address and stop sequence for the initial email address.

Please allow to search for contacts globally, not just in specific list and allow for archiving in contact detail page. Sometimes a cold email is forwarded by the receiver and you get answer from a different email address. The sequence is not stopped in this case. I want to be able to then manually, quickly stop a contact from receiving more emails. Now you have to do to many steps to accomplish this.

Need unique opens and clicks on each campaign. Also need to send a report to client with each sequence and these stats: sent, total opens, unique opens, total clicks, unique clicks, forwards, etc. It would be nice to see percentages next to each number. It would also be nice to send the report weekly.

Rather than relying primarily on CSV imports, external platforms should be able to send prospects and updated intelligence directly into SalesBlink through API/webhooks. Records could include fields such as Intent Score, ICP Score, source, recency, market, campaign assignment, priority, behavioral signals, and other custom attributes. SalesBlink automation could then determine the appropriate list, sequence, workspace, mailbox pool, or salesperson. This would make SalesBlink an extremely powerful execution layer for customers who already have specialized external data and audience-intelligence platforms.